Preamble

This privacy policy sets out and informs you of the manner in which Nandara / TRADEQUEST uses and protects any information which you may provide to us when you use this website accessible from the following URL: nandara.com.

Please note that this privacy policy may be amended or supplemented at any time by Nandara / TRADEQUEST, in particular in order to comply with any legal or technological developments. In such a case, the date of the update will be clearly identified at the top of this confidentiality policy. These modifications bind the user as soon as they are put online. It is therefore advisable for the user to consult this confidentiality policy regularly in order to take note of any changes.

Article 1: Parties

This privacy policy is applicable between Nandara / TRADEQUEST, hereinafter « the publisher », and any person connecting to the Website, hereinafter « the Internet user ».

Article 2 : Definitions

Website content : elements of any kind published on the Website, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.

Internet user : any person connecting to the Website.

Website : website accessible at the URL nandara.com, as well as sub-sites, mirror sites, portals and URL variations relating thereto.

Personal data : any information relating to a person identified or identifiable directly or indirectly (hereinafter “data” or “personal data”).

Processing of personal data : any operation relating to personal data such as collection, recording, extraction, modification, etc. (hereinafter, “processing” or “processing of personal data”).

Data subjects : any individual whose personal data is processed (hereinafter referred to as “you”, “your” or “data subjects”).

Data controller : the natural or legal person who determines the purpose and means of processing.

Data Protection Officer : person appointed by the data controller to monitor compliance with regulations, act as the contact point for questions relating to the rights of data subjects and cooperate with the French Data Protection Authority (CNIL).

Cookies : computer file (tracer) deposited and read, in particular following consultation of a website, reading of electronic mail, use of an application or software, whatever the terminal used.

Article 3 : Scope

This privacy policy applies to all Internet users. Simply connecting to and/or browsing the Website implies your full and unreserved acceptance of this confidentiality policy. Furthermore, by clicking on « Accept all » in the information banner relating to cookies displayed on the Website, you confirm your acceptance of this policy. By doing so, you acknowledge that you have fully read and accepted this policy without restriction.

Article 4 : Personal data

In general, you may visit the Website without voluntarily communicating any personal information about yourself. In any event, you are under no obligation to voluntarily transmit this information to the « publisher ».

Nevertheless, if you refuse, you may not be able to benefit from certain information or services that you have requested. In some cases, the « publisher » may ask you to provide your surname, first name, e-mail address, telephone number, company and job title. By providing this information, you expressly agree to it being processed by Nandara / TRADEQUEST, for the purposes indicated in this document and for the purposes stated at the end of each form.

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016 and the national legislation in force, the « publisher » provides you with the following information :

Identity of the data controller

The controller for the data collected and processed on the Website is Nandara / TRADEQUEST.

Identity of data protection officer

The Data Protection Officer is Nandara / TRADEQUEST.

Headquarters  : 4 Av. Andre Marie Ampere 31770 Colomiers
Phone number
Email : contact@nandara.com

Data collection by the « publisher »

Data collected while browsing

When browsing the Website, you consent to the « publisher » collecting information relating to: your use of the Website; the content consulted and clicked on; your demographic data; the device used and its software environment; tracers, web beacons, web storage, unique advertising identifiers; connection data (times, pages consulted, IP address, etc.); and/or web pages visited before or after using the Website.

Data collected when using a contact form or sending an email

By using the contact form, the Internet User implies the collection by the « publisher » of the following personal data: surname, first name, e-mail address, information voluntarily provided by the Internet User for the purpose of handling his/her case.

Internet Users who do not wish to provide the information required to use the contact form will not be able to send a message to the « publisher » directly from the Website.

Purpose of personal data processing

The processing of personal data is based on the legitimate interest of the data controller in facilitating exchanges and ensuring communication with the general public.

The data collected during browsing is subject to automated processing for the following purposes :

  • Ensure the smooth operation and improvement of the Website and the services and functions offered;
  • Ensure and improve the security of the Website;
  • Contextualise and improve the user experience;
  • To initiate legal proceedings;
  • To ensure compliance with the conditions governing use of the Website;

The data collected during browsing is subject to automated processing for the purpose of :

  • Verifying the identity of Internet users;
  • Send information and contact the Internet User, including by e-mail, telephone and push notification;
  • Fulfil contractual commitments;
  • Initiate legal proceedings;
  • To ensure compliance with the conditions relating to use of the Website;

Recipient of personal data

The data collected can only be consulted by the « publisher » and is never made viewable by a third party.

Period of personal data retention

The data collected is kept for a limited period necessary to achieve the aforementioned purposes. This is generally the time required to process your request.

The connection information required to improve the Website and maintain an appropriate level of security is kept for a maximum of 12 months.

Personal data collected when using the contact form is kept for the duration of the contractual relationship and up to 12 months after the assignment has been completed for the benefit of the Internet user.

Personal data security

The data controller undertakes to guarantee the confidentiality and security of the personal data processed. He shall also ensure that sub-contractors undertake to implement technical and organisational measures to guarantee an appropriate level of security.

Article 5 : Your rights

In accordance with the regulations, you have the right to access your personal data. You have the following rights concerning your personal data, which you can exercise by writing to us at our postal address 4 Av. Andre Marie Ampere, 31770 Colomiers or by completing our online contact form.

Information, access and communication rights for your data

You have the right to access your personal data.

In view of the obligation of security and confidentiality in the processing of personal data which is incumbent on the « Editor », your request will only be processed if you can provide proof of your identity, in particular by producing a signed photocopy of your valid identity document (in the case of a written request), both accompanied by the words « I certify on my honour that the copy of this identity document is in conformity with the original. Done at _ _ _ _ _ _, on _ _ / _ _ / _ _ _ _ _ », followed by your signature.

To help you with your request, you will find here a model letter drawn up by the CNIL.

Right to rectify, delete and forget data

You have the right to request the rectification, updating, blocking or deletion of your personal data, which may be inaccurate, incorrect, incomplete or obsolete.

You may also define instructions for the retention, deletion and communication of your personal data after your death.

To help you do this, you will find here a model letter drawn up by the CNIL.

Data portability right

You have the right to receive the personal data you have provided in a transferable, open and readable format.

Right to limitation of processing

You have the right to request that the processing of your personal data by the « publisher » be restricted. In this way, your data can only be stored and no longer used by the « publisher ».

Response time

The « publisher » undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.

Article 6: Transfer of data outside the European Union

Some processing operations may involve the transfer of personal data to countries whose level of protection is not recognised as equivalent by the European Commission. In the absence of an adequacy decision, this transfer is subject to appropriate safeguards or safeguards approved by the European Commission.

Article 7 : Cookies

When you first connect to the « publisher » website, you will be warned by a banner at the top or bottom of your screen that information relating to your browsing may be recorded in files known as « cookies ». Our policy on the use of cookies gives you a better understanding of the measures that we implement in terms of browsing on our website. In particular, it informs you of all the cookies present on our website, their purpose and gives you instructions on how to configure them.

Functionality of cookies used on the website

When browsing the website, tracking tools may generate and deposit one or more cookies on your terminal. In particular, they may facilitate your browsing (e.g. by storing your user ID), compile statistics and measure the audience in order to improve the website, and enable targeted advertising.

Functional cookies are strictly necessary for the provision of the service expressly requested by the user and for browsing (e.g. adapting the display to your terminal, choosing the language, accessing a personal area, etc). Consent is therefore not required.

Analytical cookies are used to generate statistics relating to the use, general traffic and performance of the website with a view to improving it.

List of cookies used and/or stored by our website

For the purposes of processing external communications, we use various cookies. A list of these cookies is available in a specific « cookie management » section at the bottom of each page of the website. For more information, we invite you to consult the data management policy established by each publisher of tracking tools (cookies).

Retention period for cookies

Tracers are intended to be stored on the Internet user’s computer for a period of up to 13 months. This data is kept in secure conditions, using current technical means, in compliance with the provisions of the General Data Protection Regulation and national legislation in force.

Setting cookies/trackers

You can accept, refuse or express your preferences with regard to cookies directly via the information and consent to the deposit of cookies banner displayed on your first visit to the Website.

This can also be accessed via a specific « cookie management » section available at the bottom of each page of the website. You can then go back at any time to the choices you made previously.

Refusing to deposit social cookies will prevent any interaction with the social networks. Similarly, refusing to deposit targeting (advertising) cookies will prevent you from viewing certain multimedia content.

Setting cookies/trackers according to browser

You can configure your browser software so that cookies are stored on your terminal or, conversely, so that they are rejected, either systematically or depending on the sender. You can also configure your browser so that you are offered the option of accepting or rejecting cookies before a cookie is stored on your terminal.

To manage cookies and your choices, the configuration of each browser is different. This is described in your browser’s help menu, which will tell you how to modify your cookie preferences :

  • View settings for Internet Explorer
  • View settings for Safari
  • View settings for Chrome
  • View settings for Firefox
  • View settings for Opera